Environmental Intelligence: 3 strategies that will define how Environmental Managers take on the future
Rapid response is of the highest importance when community members direct complaints at your operation for observations they hear, see or smell. Understanding exactly what a noise is - and what it isn’t - can save you a significant amount of time on environmental complaint investigations.
Our Complaint Management solution empowers you to pinpoint locations in the community and instantly understand if your operation caused it, or if it was something else.
High volumes of community complaints pose significant challenge for staff who are responsible for investigating each specific complaint and determining its source and validity.
Our proprietary reverse trajectory air emissions technology empowers your team to you understand exactly what areas of your site are potentially at risk of impacting surrounding communities.
Time-based weather models, on-site data and hyperlocal weather data to determine what caused complaints.
Run reverse trajectory modelling to determine the likely sources of odour, dust and air quality complaints lodged by nearby communities.
Manage multiple stakeholders with highly accurate data that has stands up to scrutiny.
Highlight proactive efforts in reducing your footprint and operating responsibility.
Inside the product
Responding to invalid complaints can be inefficient, time-consuming and costly. Acting fast can be the difference between staying operational and shutting down.
Advanced algorithms can identify if it was your operation that caused the issue lodged by the community, or it was another culprit.
Centralise complaints and observations for prompt response and engagement with highly accurate information on what caused the complaint.
Visualise your local area to get a bird’s eye view of problematic areas where complaints are lodged the most.
Our team of specialists will work with you to address your site's specific requirement. We can answer questions you may have about operational or environmental challenges you may be experiencing at your site.
We can make recommendations for third-party hardware our we can hook directly into pre-existing environmental monitoring and sensor networks at your site.
Here are answers to common questions about Complaint Management. Reach out to our team today if you don't see the answer you are looking for.'
There are very few alternatives that allow the generation of reverse trajectory models as soon as an incident has occurred. Forward trajectories are currently unique to Envirosuite. Where alternative near real-time reverse trajectory models exist, Envirosuite performs much better in the following ways. Alternative trajectory models run from very coarse meteorological data (9-11km resolution) and are not integrated in any way with actual observations. Our model can run with meteorology down to 100 m and can integrate observed data in real-time into the calculation.
Envirosuite’s trajectory model is very accurate in turbulent conditions through its parameterisation of turbulent motion through similarity theory. Alternatives do not represent turbulence at all in the calculation of trajectories and will be very inaccurate in those conditions.