Newcastle International Airport Limited (NIAL) sought to improve its noise management capabilities to comply with environmental regulations and maintain positive community relations. The airport replaced its outdated and complex noise monitoring system with Envirosuite’s NoiseDesk, a user-friendly, web-based solution. By implementing this technology, NIAL streamlined noise monitoring, improved compliance, and strengthened its engagement with local communities. 

How NIAL Overcame Outdated Systems 

NIAL’s previous noise monitoring system was over a decade old, complex, and lacked modern web-based technologies. This hindered the airport’s ability to efficiently track and manage noise complaints, investigate noise events, and comply with evolving regulations. Without a fully featured noise management solution, handling noise abatement procedures and community complaints became increasingly difficult.  

Simplifying Airport Noise Monitoring and Community Engagement with the help of NoiseDesk 

Envirosuite’s NoiseDesk was selected by Newcastle Airport for its flexibility and ease of use, allowing the airport to manage noise initiatives efficiently without burdening staff with administrative tasks. NoiseDesk collects and organizes data such as flight tracks, noise levels, weather conditions, complaints, and compliance information into a user-friendly web-based interface. Its browser-based design allows airport staff to access noise and flight data anytime, anywhere, making it particularly useful for community engagement activities like town hall meetings. The system simplifies operations by guiding users through tasks step-by-step, ensuring even infrequent users can obtain the information they need without requiring specialist training. NoiseDesk also alerts users to important issues while Envirosuite monitors and validates the data collection process. 

The system’s advanced capabilities enable Newcastle Airport to address noise complaints effectively by identifying responsible aircraft, linking complaints to specific flight operations, and providing audible noise recordings to enhance community engagement. NoiseDesk also supports compliance monitoring for operational procedures like Continuous Descent Approaches and noise-preferential routes. Its robust reporting functionality allows the airport to generate periodic reports on operations, noise climates, complaints, and compliance, which can be customized and exported to various formats such as Excel and Word. Features like flight track mapping, data replay, and METAR weather analysis further enhance its utility for addressing noise concerns and managing stakeholder communication. 

Key Results:

• Improved compliance with noise abatement procedures  

• Faster resolution of noise complaints  

• Real-time noise data reporting accessible online  

• Strengthened community trust through transparency  

• Reduced IT administrative workload 

Discover how Envirosuite’s NoiseDesk can help your airport enhance noise management, boost compliance, and build stronger community relations. Book a demo today